Werk #4556: Fixed compatibility problem in agent updater with some older windows versions

Component Agent bakery
Title Fixed compatibility problem in agent updater with some older windows versions
Date Mar 23, 2017
Checkmk Edition Checkmk Enterprise (CEE)
Checkmk Version 1.4.0b5 1.5.0i1
Level Trivial Change
Class Bug Fix
Compatibility Compatible - no manual interaction needed

When running Check_MK agent updater under some older Windows versions (eg. Windows XP), a problem with some missing runtime libraries can possibly occur. This would result in an error message beginning with "Error loading Python DLL:..."

A quick-fix for this problem would be the installation of a Microsoft Visual C++ Redistributable package. It can be found at Microsoft support homepage. (support.microsoft.com) with the search term "vcredist_x86". The MS VC++ 2008 Redistributable Package (x86) would be sufficient.

However, the needed runtime libraries will be included in all Check_MK releases containg this werk.

To the list of all Werks