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Werk #10342: HW/SW Inventory: Do not overwrite inventory tree if ALL data sources of a host fail

Component HW/SW inventory
Title HW/SW Inventory: Do not overwrite inventory tree if ALL data sources of a host fail
Date Oct 15, 2019
Level Trivial Change
Class Bug Fix
Compatibility Compatible - no manual interaction needed
Checkmk versions & editions
2.0.0i1 Checkmk Raw (CRE), Checkmk Enterprise (CEE), Checkmk MSP (CME)
1.6.0p6 Checkmk Raw (CRE), Checkmk Enterprise (CEE), Checkmk MSP (CME)

If a host has multiple data sources and ALL of these sources have an exception like empty data, connection problems or timeouts then the inventory tree won't be overwritten. This may reduce flapping inventory history entries.

If all sources fail the {{HW/SW Inventory}} service reports {{Cannot update tree (WARN)}}.

Note: This also concerns hosts with exactly one data source. If this source fails the inventory tree won't be overwritten, too.

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