Explore the latest product updates and best practices at our hybrid Checkmk Conference #12 from June 16-18, 2026 – Register here

Werk #10987: HW/SW Inventory Service: Fix "State when inventory fails"

Component HW/SW inventory
Title HW/SW Inventory Service: Fix "State when inventory fails"
Date May 6, 2020
Level Trivial Change
Class Bug Fix
Compatibility Compatible - no manual interaction needed
Checkmk versions & editions
2.0.0i1 Checkmk Community, Checkmk Pro, Checkmk Ultimate MT
1.6.0p12 Checkmk Community, Checkmk Pro, Checkmk Ultimate MT
1.5.0p25 Checkmk Community, Checkmk Pro, Checkmk Ultimate MT

The state of the HW/SW Inventory service can be determined by {{State when inventory fails}} in the ruleset {{Do hardware/software Inventory}}. This state was overwritten by the following error cases:

  • Empty output, default CRIT
  • Connection, default CRIT
  • Timeout, default CRIT
  • Exception, default UNKNOWN

This behaviour was introduced with 1.5.0 and and has been fixed now: The HW/SW Inventory service state won't be overwritten any more.

To the list of all Werks