Werk #1148: Allow execution of actions when cancelling events

Component Event Console
Title Allow execution of actions when cancelling events
Date Aug 28, 2014
Checkmk Editon Checkmk Raw (CRE)
Checkmk Version 1.2.5i6
Level Prominent Change
Class New Feature
Compatibility Compatible - no manual interaction needed

The Event Console now allows to attach actions to the cancelling of events. This can for example be helpful if you have an action that opens a trouble ticket in an external system. When a cancelling event arrives you can have executed an action that also cancels the according trouble ticket.

When events are cancelled then several data fields of the event are being replaced with data from the new event before the action is being executed. That way relevant data from the new event is available in the action script. Also the event phase is being set to closed and the state is set to 0 (OK). That way your action script can distinguish between a normal and a cancelling situation.

The following fields are taken from the new (i.e. cancelling) event:

  • The text
  • The time
  • The time of the last occurance
  • The syslog priority

All other fields are unchanged - including the original ID of the cancelled event.

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