Werk #16988: Proxmox monitoring: Fix incorrect backup monitoring results

Component Checks & agents
Title Proxmox monitoring: Fix incorrect backup monitoring results
Date Jun 14, 2024
Level Trivial Change
Class Bug Fix
Compatibility Incompatible - Manual interaction might be required
Checkmk versions & editions
2.4.0b1 Checkmk Raw (CRE), Checkmk Enterprise (CEE), Checkmk Cloud (CCE), Checkmk MSP (CME)
2.3.0p7 Checkmk Raw (CRE), Checkmk Enterprise (CEE), Checkmk Cloud (CCE), Checkmk MSP (CME)
2.2.0p28 Checkmk Raw (CRE), Checkmk Enterprise (CEE), Checkmk Cloud (CCE), Checkmk MSP (CME)

For certain Proxmox VMs, the service Proxmox VE VM Backup Status might have incorrectly alerted about missing backups. This was caused by a limitation in the Proxmox agent regarding the processing of logs and tasks. Specifically, log files larger than 5,000 lines were truncated.

A possible indicator that monitored VMs are affected by this issue is the presence of files named erroneous-... in tmp/check_mk/special_agents/agent_proxmox_ve. Especially if these files end with messages such as "Log for VMID=... not finalized", at least some VMs are likely affected. To immediately benefit from this werk, users should delete the folder tmp/check_mk/special_agents/agent_proxmox_ve. Otherwise, it can take up the maximum log age for this werk come into effect after updating Checkmk (the maximum log age is configured in the Proxmox agent rule).

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