Werk #17065: ServiceNow: Add option to use custom fields
| Component | Notifications | ||
| Title | ServiceNow: Add option to use custom fields | ||
| Date | Jul 8, 2024 | ||
| Level | Trivial Change | ||
| Class | New Feature | ||
| Compatibility | Compatible - no manual interaction needed | ||
| Checkmk versions & editions |
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You can now use the "Custom fields" option in the parameters of the ServiceNow notification plugin to add custom fields of your incident or case template. This is useful if you have configured mandatory custom fields within ServiceNow that have to be filled on creation, update oder close of an incident or case.