Werk #17182: Opsgenie: Support other notification types

Component Notifications
Title Opsgenie: Support other notification types
Date Aug 26, 2024
Level Trivial Change
Class New Feature
Compatibility Incompatible - Manual interaction might be required
Checkmk versions & editions
2.4.0b1 Checkmk Raw (CRE), Checkmk Enterprise (CEE), Checkmk Cloud (CCE), Checkmk MSP (CME)

Previously, only PROBLEM, RECOVERY and ACKNOWLEDGEMENT notifications were supported by the Opsgenie plugin. Now the other types are also supported. Flapping and Downtimes will add or remove tags from the alerts. Alert handler executions will only add notes.

Due to how alerts are looked up in Opsgenie, the plugin will not be able to update the alert if it is already closed. This means alert handler executions that run after the recovery will not be able to add notes to the alert.

In order to enable these changes, the integration team name must be configured in the plugin.

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