Werk #18133: Stop redfish agent from crashing when retries are exceeded

Component Checks & agents
Title Stop redfish agent from crashing when retries are exceeded
Date Sep 15, 2025
Level Trivial Change
Class Bug Fix
Compatibility Compatible - no manual interaction needed
Checkmk versions & editions
2.5.0b1
Not yet released
Checkmk Raw (CRE), Checkmk Enterprise (CEE), Checkmk Cloud (CCE), Checkmk MSP (CME)
2.4.0p13
Not yet released
Checkmk Raw (CRE), Checkmk Enterprise (CEE), Checkmk Cloud (CCE), Checkmk MSP (CME)

When configuring a redfish compatible management controller (Setup > Agents > Other integrations > Redfish Compatible Management Controller), the agent will crash if the redfish API is not reachable within the allowed time.

The crash report will show "RetriesExhaustedError".

With this werk, exceeding the retries/timeout will render the service critical instead.

You can configure the timeout and number of retries in the rule.

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