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Werk #18560: apc_symmetra: Fix vanished temperature sensor services

Component Checks & agents
Title apc_symmetra: Fix vanished temperature sensor services
Date Jun 12, 2026
Level Trivial Change
Class Bug Fix
Compatibility Compatible - no manual interaction needed
Checkmk versions & editions
3.0.0b1
Not yet released
Checkmk Community, Checkmk Pro, Checkmk Ultimate, Checkmk Cloud, Checkmk Ultimate MT
2.5.0p8
Not yet released
Checkmk Community, Checkmk Pro, Checkmk Ultimate, Checkmk Cloud, Checkmk Ultimate MT

Previously, on devices that report external temperature sensors but no UPS battery data — such as the APC NetBotz 250 — all Temperature services of the check plugin apc_symmetra_temp vanished after an update to Checkmk 2.5, and existing services went to UNKNOWN.

This was caused by an internal rework of the plugin: the external sensor data was only parsed if the device also reported UPS battery data, which environmental monitoring appliances do not.

The external sensor temperatures are now parsed independently of the battery data again, as in Checkmk 2.4. The affected services are found again by the next service discovery; if you have not removed the vanished services, they recover automatically.

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