Catch up on the latest product updates, best practices, and expert insights from the Checkmk Conference #12 – Watch the livestream recordings now

Werk #19921: CRIT state of 'automation helpers' service after update to 2.5

Component Checks & agents
Title CRIT state of 'automation helpers' service after update to 2.5
Date Aug 27, 2026
Level Trivial Change
Class Bug Fix
Compatibility Compatible - no manual interaction needed
Checkmk versions & editions
3.0.0b1
Not yet released
Checkmk Community, Checkmk Pro, Checkmk Ultimate, Checkmk Cloud, Checkmk Ultimate MT
2.5.0p13
Not yet released
Checkmk Community, Checkmk Pro, Checkmk Ultimate, Checkmk Cloud, Checkmk Ultimate MT

After updating a Checkmk site to version 2.5, the self-monitoring service "Process ... automation helpers" on the Checkmk server could go CRIT even though the automation helpers were running fine.

The update procedure now rewrites the stored discovery parameters of affected services to the current default pattern. Previously, the issue could only be resolved by rediscovering the services of the affected host. No manual action is required.

To the list of all Werks