Werk #19962: Fix UCS Bladecenter special agent crash on Cisco Business Edition rack servers
| Component | Checks & agents | ||||||
| Title | Fix UCS Bladecenter special agent crash on Cisco Business Edition rack servers | ||||||
| Date | May 11, 2026 | ||||||
| Level | Trivial Change | ||||||
| Class | Bug Fix | ||||||
| Compatibility | Compatible - no manual interaction needed | ||||||
| Checkmk versions & editions |
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The UCS Bladecenter special agent failed to monitor Cisco Business Edition (BE-prefix) rack servers such as the C220M5. Two issues caused this:
- The hardware model detection regex did not include the
BEprefix used by Cisco Business Edition rack servers (e.g.BE6H-M5-K9). These devices were not recognized as C-series hardware, so the agent queried SNMP entity classes that only exist on B-series (blade chassis) hardware, resulting in missing services. - When an unsupported SNMP class such as
equipmentFanModuleStatswas queried on rack hardware, the agent crashed in debug mode instead of skipping the unavailable class.
Both issues are resolved. The model regex now correctly identifies BE-prefix models as C-series hardware, and missing SNMP classes are skipped gracefully even in debug mode.