Werk #19979: checkpoint_tunnels: don't crash on unexpected tunnel status

Component

Checks & agents

Title

checkpoint_tunnels: don't crash on unexpected tunnel status

Date

Jun 15, 2026

Level

Trivial Change

Class

Bug Fix

Compatibility

Compatible - no manual interaction needed

Checkmk versions & editions

3.0.0b1 Not yet released	Checkmk Community, Checkmk Pro, Checkmk Ultimate, Checkmk Cloud, Checkmk Ultimate MT
2.5.0p8 Not yet released	Checkmk Community, Checkmk Pro, Checkmk Ultimate, Checkmk Cloud, Checkmk Ultimate MT
2.4.0p33 Not yet released	Checkmk Community, Checkmk Pro, Checkmk Ultimate, Checkmk Cloud, Checkmk Ultimate MT

The checkpoint_tunnels check monitors the state of Check Point VPN tunnels.

When a device reported a tunnel status that was not one of the known state codes (for example a single field that combined several sub-tunnels), the corresponding Tunnel service went to UNKNOWN with the message "check failed - please submit a crash report!".

The check now tolerates such unexpected status values: the affected tunnel service reports UNKNOWN together with the reported status text instead of crashing, and the remaining tunnels continue to be monitored.

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