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Werk #20064: Custom host notes URL missing in service email notifications

Component Notifications
Title Custom host notes URL missing in service email notifications
Date Jul 20, 2026
Level Trivial Change
Class Bug Fix
Compatibility Compatible - no manual interaction needed
Checkmk versions & editions
3.0.0b1
Not yet released
Checkmk Community, Checkmk Pro, Checkmk Ultimate, Checkmk Cloud, Checkmk Ultimate MT
2.5.0p10
Not yet released
Checkmk Community, Checkmk Pro, Checkmk Ultimate, Checkmk Cloud, Checkmk Ultimate MT
2.4.0p35
Not yet released
Checkmk Community, Checkmk Pro, Checkmk Ultimate, Checkmk Cloud, Checkmk Ultimate MT

After upgrading to 2.4, HTML email notifications for service problems no longer contained the "Custom host notes URL". Only the "Custom service notes URL" was shown.

Before 2.4, a service notification listed both the custom host notes URL and the custom service notes URL when the "Custom host/service notes URL" element was selected in the notification's HTML email parameters.

This restores the previous behaviour: service notifications now show both URLs again, while host notifications continue to show the custom host notes URL.

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