Werk #22155: AudioCodes: IP groups without connectivity data
| Component | Checks & agents | ||||
| Title | AudioCodes: IP groups without connectivity data | ||||
| Date | Nov 2, 2026 | ||||
| Level | Trivial Change | ||||
| Class | Bug Fix | ||||
| Compatibility | Incompatible - Manual interaction might be required | ||||
| Checkmk versions & editions |
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If an AudioCodes device did not report the proxy set connectivity of an IP group, the service "IP group" was CRIT even when the IP group was active. If the device did not report the name of an IP group, the service name contained only the index of the IP group. This occurred, for example, on some MediaPack devices with firmware 6.60A.
If the device does not report the proxy set connectivity, the service now evaluates only the status of the IP group. The details then show "Proxy set connectivity: not reported by the device". If the device does not report a name, the service name now contains the description of the IP group, for example "IP group 1 IPG_SBC".
The details now show only the fields that have a value. Before, the details showed "None" for an empty description.
If a device does not report the names of its IP groups, run a service discovery on the host. The discovery replaces the old services.