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Werk #22453: Fix crash of views when ntopng returns a non-JSON login response

Component Ntopng integration
Title Fix crash of views when ntopng returns a non-JSON login response
Date Oct 12, 2026
Level Trivial Change
Class Bug Fix
Compatibility Compatible - no manual interaction needed
Checkmk versions & editions
3.0.0b1
Not yet released
Checkmk Pro, Checkmk Ultimate, Checkmk Cloud, Checkmk Ultimate MT
2.5.0p16
Not yet released
Checkmk Pro, Checkmk Ultimate, Checkmk Cloud, Checkmk Ultimate MT
2.4.0p38
Not yet released
Checkmk Pro, Checkmk Ultimate, Checkmk Cloud, Checkmk Ultimate MT

Views with host context, for example "Service problems", could crash with "Internal error: Expecting value: line 1 column 1 (char 0)". This happened when ntopng answered Checkmk's login request with something other than JSON, for example an HTTP 502 error page from a proxy. Only users with an ntopng username set in their user settings were affected. Until the ntopng connection was deactivated, every view with host context was unusable for them.

Checkmk already had error handling for this case, but it caught the wrong exception type. Those views now render normally and just leave out the ntopng menu. The detection of the ntopng API version had the same problem and is fixed too.

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