Werk #22533: stormshield_packets: empty counters

Component

Checks & agents

Title

stormshield_packets: empty counters

Date

Sep 30, 2026

Level

Trivial Change

Class

Bug Fix

Compatibility

Compatible - no manual interaction needed

Checkmk versions & editions

3.0.0b1 Not yet released	Checkmk Community, Checkmk Pro, Checkmk Ultimate, Checkmk Cloud, Checkmk Ultimate MT
2.5.0p16	Checkmk Community, Checkmk Pro, Checkmk Ultimate, Checkmk Cloud, Checkmk Ultimate MT

If a Stormshield firewall reported empty packet counters for one of its interfaces, for example an SSL VPN interface, the parsing of the SNMP data failed with ValueError: invalid literal for int() with base 10: ''. As a result, all Packet Stats services of the device crashed.

Empty counters no longer affect the other interfaces. If a monitored interface itself reports empty counters, its service now goes to UNKNOWN and names the values that were not received.

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