Werk #22533: stormshield_packets: empty counters

Component

Checks & agents

Title

stormshield_packets: empty counters

Date

Sep 30, 2026

Level

Trivial Change

Class

Bug Fix

Compatibility

Compatible - no manual interaction needed

Checkmk versions & editions

3.0.0b1 Not yet released	Checkmk Community, Checkmk Pro, Checkmk Ultimate, Checkmk Cloud, Checkmk Ultimate MT
2.5.0p16 Not yet released	Checkmk Community, Checkmk Pro, Checkmk Ultimate, Checkmk Cloud, Checkmk Ultimate MT

If a Stormshield firewall reported empty packet counters for one of its interfaces, for example an SSL VPN interface, the parsing of the SNMP data failed with ValueError: invalid literal for int() with base 10: ''. As a result, all Packet Stats services of the device crashed.

Empty counters no longer affect the other interfaces. If a monitored interface itself reports empty counters, its service now goes to UNKNOWN and names the values that were not received.

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