Werk #22547: AudioCodes: report incomplete alarms

Component

Checks & agents

Title

AudioCodes: report incomplete alarms

Date

Oct 5, 2026

Level

Trivial Change

Class

Bug Fix

Compatibility

Compatible - no manual interaction needed

Checkmk versions & editions

3.0.0b1 Not yet released	Checkmk Community, Checkmk Pro, Checkmk Ultimate, Checkmk Cloud, Checkmk Ultimate MT
2.5.0p16 Not yet released	Checkmk Community, Checkmk Pro, Checkmk Ultimate, Checkmk Cloud, Checkmk Ultimate MT

If an AudioCodes device raised or cleared an active alarm while Checkmk read the alarm table, the "System events" service crashed with ValueError: invalid literal for int() with base 10: '' or KeyError: ''.

Checkmk now shows an alarm that the device raised during the read with its correct severity. Details that Checkmk could not read are left out. The next check shows all details.

Checkmk ignores an alarm that the device cleared during the read, because the alarm is no longer active.

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