Werk #22606: NTNX Remote Tunnel: support new format

Component

Checks & agents

Title

NTNX Remote Tunnel: support new format

Date

Oct 6, 2026

Level

Trivial Change

Class

Bug Fix

Compatibility

Compatible - no manual interaction needed

Checkmk versions & editions

3.0.0b1 Not yet released	Checkmk Community, Checkmk Pro, Checkmk Ultimate, Checkmk Cloud, Checkmk Ultimate MT
2.5.0p16 Not yet released	Checkmk Community, Checkmk Pro, Checkmk Ultimate, Checkmk Cloud, Checkmk Ultimate MT
2.4.0p38 Not yet released	Checkmk Community, Checkmk Pro, Checkmk Ultimate, Checkmk Cloud, Checkmk Ultimate MT

On newer Nutanix Prism versions, the NTNX Remote Tunnel service crashed with AttributeError: 'bool' object has no attribute 'get', because Prism now reports whether remote support is enabled as a plain flag.

The service now reads the tunnel state from both the old and the new response format and reports it as before.

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