Werk #4556: Fixed compatibility problem in agent updater with some older windows versions
Component | Agent bakery | ||||||||||||||||
Title | Fixed compatibility problem in agent updater with some older windows versions | ||||||||||||||||
Date | Mar 23, 2017 | ||||||||||||||||
Level | Trivial Change | ||||||||||||||||
Class | Bug Fix | ||||||||||||||||
Compatibility | Compatible - no manual interaction needed | ||||||||||||||||
Checkmk versions & editions |
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When running Check_MK agent updater under some older Windows versions (eg. Windows XP), a problem with some missing runtime libraries can possibly occur. This would result in an error message beginning with "Error loading Python DLL:..."
A quick-fix for this problem would be the installation of a Microsoft Visual C++ Redistributable package. It can be found at Microsoft support homepage. (support.microsoft.com) with the search term "vcredist_x86". The MS VC++ 2008 Redistributable Package (x86) would be sufficient.
However, the needed runtime libraries will be included in all Check_MK releases containg this werk.