Werk #7201: Servicenow: Notification plugin

Component Notifications
Title Servicenow: Notification plugin
Date Mar 15, 2019
Checkmk Editon Checkmk Enterprise (CEE)
Checkmk Version 2.0.0i1 1.6.0b1
Level Prominent Change
Class New Feature
Compatibility Compatible - no manual interaction needed

Check_MK now supports integration with Servicenow. You can create, update and close incidents for Host and Service Problems.

The user, used for login, has to have at least the role "itil" in servicenow. It is recommended to use the same user for caller, which is used for login.

Please see the inline help of the notification method rule within wato for detailed options.


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