Checkmk MSP

Monitoring Built for IT Service Providers

Monitor applications, hybrid, and cloud infrastructures at scale for seamless service delivery. Ensure smooth IT operations for your clients with powerful automation, centralized management, strict data protection, and many other features.

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Checkmk has significantly reduced our workload. Not only the distributed monitoring, but also other well-designed features make Checkmk an ideal tool for IT service providers.

Great reasons to choose Checkmk MSP as your monitoring tool
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Multitenancy

Manage your customers' remote sites through a centralized web interface while maintaining strict separation of client data. Monitor autonomously in the local client infrastructure.

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Extensibility

Monitor any IT infrastructure out-of-the-box with our leading library of more than 2,000 vendor-maintained monitoring plug-ins or easily write your own monitoring extensions.

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Massive scalability

Monitor hundreds of thousands of hosts and millions of services across the globe, thanks to a high-performance distributed architecture. Manage easily with a central instance.

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Cost Efficiency

Optimize monitoring costs with an economically friendly and transparent licensing model based on the number of monitored services. With no hidden fees.

Key features of Checkmk MSP
For Managed Service Providers
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Automated deployment, configuration, and reporting.

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Minimal resource requirements and bandwidth consumption.

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Complete control over data with a self-hosted monitoring instance featuring four-year data retention.

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Role-based access control and intelligent alert routing with automatic notification noise reduction.

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Seamless integration into ITSM/ITOM tools and alert routing via email, SMS, or your messaging tool.

For end-customers
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Highly secure architecture with state-of-the-art encryption and 'push-based' data transmission.

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Data-loss prevention in case of connection failure.

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Strict customer data segregation, preventing unauthorized data access.

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Transparency through customer-specific notifications, dashboards, and reports.

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Accurate customer billing with individual usage reporting.

Case Study - Swisscom

Learn how Swisscom manages Centralized Real-Time Exchange Banking Systems (CBS) for customers in the finance sector and ensures optimal performance for IT systems across 170 banks with Checkmk MSP.

With Checkmk we can provide real-time insight. Among other things, we can combine inventory and status data in a single view and show the customer exactly how his applications are performing.

Read the case study

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Frequently asked questions about Checkmk MSP

Hosts have approximately 30 services each, on average. However, a database host or a core switch may have a much larger number of services. A service may be anything – for example, a file system, a hardware sensor, or a switch port – but it may also just be a specific metric, such as CPU usage. Check out our service calculator.

We believe that services are the fairest metric to calculate pricing: a Wi-Fi access point has far fewer aspects requiring monitoring than, say, a database server. So it should also cost less to monitor.

You can use your license in as many sites as you want, as long as the total number of services monitored remains within your subscription limits.

The number of services shown in licensing is the sum of all services minus the number of all shadow or excluded services.

No, there are no ‘hard limits’ built into our license management. An expired license will not affect your current monitoring configuration. However, 60 days after license expiry, while you can continue monitoring, you no longer will be able to activate changes.

There are no pop-ups or other messaging built into Checkmk that will alert you or stop you from monitoring more services than included in your subscription. However, if you do exceed your subscription, you will be required to retroactively adjust your subscription at the time of renewal, resulting in additional charges. You can always keep track of the number of services you are monitoring at Setup > Maintenance > Licensing > License usage.

Your monitoring will always stay intact, even if you keep a site running past your subscription expiration date. However, 60 days past your expiration date, you will no longer be able to activate any changes. 
 

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