Checkmk GmbH - Privacy Policy
Protecting your personal data is important for us. Thus, we strictly adhere to the European data protection regulation. You can find an overview on our privacy policy below. Click here to change your cookie preferences.
Privacy notice and at the same time information for data subjects pursuant to Article 13 and Article 14 of the EU General Data Protection Regulation
Version 14 (Last updated: 2025-06-04)
| Company: | Checkmk GmbH |
| Address: | Kellerstraße 27, 81667 Munich (Germany) |
Contact details for data protection officer: privacy@checkmk.com
Personal data is only collected if you communicate it to us yourself. Apart from that, no personal data is collected. Any processing of your personal data that goes beyond the scope of the statutory permission is only possible on the basis of your express consent.
| Purpose / Legal basis: | Contract execution |
| Categories of recipients: | Public authorities in the event of priority legislation. |
| External service providers or other contractors. Other external bodies in so far as the data subject has given his consent or a transmission is permitted due to a prevailing interest. | |
| Third-country transfers: | As part of contractual execution, processors could also be used outside the European Union. |
| Duration of data storage: | The duration of data storage depends on the statutory storage requirements and is usually 10 years. |
When you visit our websites, your browser transmits certain data to our web server for technical reasons. The following data are recorded during an ongoing connection for communication between your internet browser and our web server:
- Date and time of your request
- Name of the requested file
- Page from which the file was requested
- Access status (file transferred, file not found, etc.)
- Type and version of the browser and the operating system you use
- Full IP address of the requesting computer
- Quantity of data transferred
For reasons of technical security, in particular to prevent attacks on our web server, we store these data for a short period of time. It is impossible to discern the identity of individual persons based on this data. After 30 days at the latest, the data is anonymized by shortening the IP address at the domain level, so that it is no longer possible to establish any reference to the individual user. The anonymized data will also be processed for statistical purposes. We don’t compare any data to data in other databases or forward them to third parties, even in excerpts.
When registering for our newsletter, you provide us with your email address and, on an optional basis, other information. We use these data solely for the purpose of sending you the newsletter. We retain the data that you disclose in your newsletter application until you cancel your subscription to our newsletter. You can unsubscribe at any time via the link in the newsletter intended for this purpose, or by sending us the appropriate notification. By unsubscribing, you revoke the use of your email address.
We offer an AI-powered chatbot on our website and in our product to assist users with product-specific questions. The goal is to provide you with quick, accurate, and user-friendly support regarding our products.
When using the chatbot, the following data may be processed: text input, user ID, session ID, IP address, communication history, as well as usage and performance data (e.g., CPU and memory usage). This data is processed solely to respond to your inquiry and to improve our services.
Please do not enter any personal, sensitive, or confidential information into the chat. Your input will not be used to train AI models by OpenAI. In addition, technical measures are in place to minimize data protection risks: Automated filter technologies detect and anonymize potentially personal data at the time of entry. A moderation filter also ensures that content complies with ethical and content standards.
The technical implementation is carried out for the database via Supabase, hosted by Amazon Web Services in the Frankfurt region. For other hosting services, the technical implementation is carried out directly by Amazon Web Services in the Frankfurt region. In order to respond to inquiries, the API of a language model from OpenAI (currently ChatGPT-4o) is used. This may involve the processing of personal data in third countries. Data transfers are carried out on the basis of appropriate contractual agreements with our service providers.
Processing is based on our legitimate interest in providing visitors to our website with information about our products and offerings. If you are a customer or interested party, processing may also take place in order to fulfil contractual obligations or to carry out pre-contractual measures at your request.
For more information, please refer to the privacy policies of Amazon Web Services, Supabase, and OpenAI.
With the consent of website visitors, this website uses Calendly, an online scheduling software. Calendly uses 'cookies', which are text files that are stored on your computer, to provide the technical means for you to schedule appointments. The information generated by the cookie may also be transferred to and stored on a Calendly server in the USA.
This website uses Google Analytics – a web analytics service provided by Google Ireland Limited (“Google”) – and obtains consent to do so from website visitors. Google Analytics uses so-called “cookies”, i.e. text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually also transmitted to a Google server in the USA and saved there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services to website operators relating to website activity and Internet usage. We would like to point out that this website uses Google Analytics only after prior consent and with the abbreviated version of the IP addresses in order to exclude direct personal reference.
This website uses Google Ads Conversion Tracking – a web analytics service provided by Google Ireland Limited (“Google”) – and obtains consent to do so from website visitors. Google Ads Conversion Tracking also uses “cookies” stored on your computer that allow analysis of your use of the website. The information generated by the cookie about your use of this website is transmitted to a Google server in the US and stored there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or in so far as third parties process this data on behalf of Google.
This website uses Google Maps, a mapping service provided by Google Ireland Limited ("Google"), based on the consent of website visitors. If you have consented to this, Google may place "cookies", which are text files placed on your computer, in order to analyse your use of the website. The information generated by the cookie is usually also transferred to a Google server in the USA and stored there.
This website uses the web analysis service of Hotjar Limited (“Hotjar”) on the basis of the consent of website visitors. Hotjar uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. Hotjar will also use this information to evaluate your use of the website and to compile reports on website activity. For more details, see the “About Hotjar” section on the Hotjar support page.
Based on your consent, we use the HubSpot chatbot provided by HubSpot, Inc. to provide automated communication and support on our website. HubSpot may process personal information such as your IP address, chat history, and information you enter. When used, personal information may be transferred to third countries. We have concluded corresponding data protection agreements with the provider for this purpose. Your personal data will only be stored for as long as is necessary to process your inquiries.
With your permission, we use Microsoft Advertising (Bing Ads), an online advertising service of Microsoft Corporation, to serve and improve ads. In doing so, Microsoft may collect and process personal information such as your IP address and interactions with our ads. The use of Bing Ads helps us display relevant advertising and measure the effectiveness of our advertising. In the process, personal information may be transferred to third countries.
We use the Survicate survey tool (provided by Survicate Sp. z o.o., Poland) to gather feedback to improve our services. This may involve the processing of data such as your IP address and survey responses. The processing is done on the basis of your consent.
We use Google Ireland Limited's ("Google") YouTube video embedding feature on our website on an opt-in basis. The feature typically displays videos stored on YouTube in an iFrame on the website. The "Extended privacy mode" option is enabled. This means that YouTube does not store any information about visitors to the site. Only when you decide to watch a video is information about that video sent to YouTube and stored there. Your information may be transferred to the United States. - You can withdraw your consent at any time.
This website uses its own cookies to store the settings required to display the content of this website (cookies are data records sent by the web browser to the user’s browser where they are stored for later retrieval). Our cookies do not store any personal data. You can prevent the use of cookies in general if you prohibit your browser from storing cookies.
This website uses Facebook Pixel, a web analytics service provided by Meta Platforms Inc ("Meta"), with the consent of website visitors. Facebook Pixel uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually also transmitted to and stored by a meta server in the USA. Facebook Pixel cookies are used to match your user data with your Facebook account data and later used for advertising purposes. The data collected is anonymous to us and cannot be viewed.
| Affected data: | Data communicated for contract execution; if necessary, additional data for processing on the basis of your express consent. |
| Purpose / Legal basis: | Contract execution. |
| Categories of recipients: | Public authorities in the event of priority legislation. |
| External service providers or other contractors. | |
| Other external bodies in so far as the data subject has given his consent or a transmission is permitted due to a prevailing interest. | |
| Third-country transfers: | As part of contractual execution, processors could also be used outside the European Union. |
| Duration of data storage: | The duration of data storage depends on the statutory storage requirements and is usually 10 years. |
| Affected data: | Application information |
| Purpose / Legal basis: | Implementation of application process |
| Categories of recipients: | Public authorities in the event of priority legislation. |
| External service providers or other contractors. | |
| Other external bodies in so far as the data subject has given his consent or a transmission is permitted due to a prevailing interest. | |
| Third-country transfers: | As part of contractual execution, processors could also be used outside the European Union. |
| Duration of data storage: | Application data will generally be deleted within four months after communication of the decision, unless consent has been given for a longer period of data storage. |
| Affected data: | Data communicated for contract execution; if necessary, additional data for processing on the basis of your express consent. |
| Purpose / Legal basis: | Contract execution. |
| Categories of recipients: | Public authorities in the event of priority legislation. |
| External service providers or other contractors. | |
| Other external bodies in so far as the data subject has given his consent or a transmission is permitted due to a prevailing interest. | |
| Third-country transfers: | As part of contractual execution, processors could also be used outside the European Union. |
| Duration of data storage: | The duration of data storage depends on the statutory storage requirements and is usually 10 years. |
| Affected data: | Data communicated for contract execution; if necessary, additional data for processing on the basis of your express consent. |
| Purpose / Legal basis: | Contract execution. |
| Categories of recipients: | Public authorities in the event of priority legislation. |
| External service providers or other contractors. | |
| Other external bodies in so far as the data subject has given his consent or a transmission is permitted due to a prevailing interest. | |
| Third-country transfers: | As part of contractual execution, processors could also be used outside the European Union. |
| Duration of data storage: | The duration of data storage depends on the statutory storage requirements and is usually 10 years. |
| Affected data: | Data provided for the use of the videoconferencing software or webinar software (in particular first name, surname, e-mail address; optionally: sound transmission, image transmission, questions when using chat functions); if technically necessary, processing of data from your system to establish the connection to the provider of the conference software. |
| Purpose / Legal basis: | Conducting video conferences and webinars. |
| Categories of recipients: | Public authorities in the event of priority legislation. |
| External service providers or other contractors. | |
| Other external bodies in so far as the data subject has given his consent or a transmission is permitted due to a prevailing interest. | |
| Third-country transfers: | As part of contractual execution, processors could also be used outside the European Union. |
| Duration of data storage: | The duration of data storage depends on the statutory storage requirements and is usually 10 years. |
In addition, you may invoke your rights to correction or deletion at any time, to restrict processing, to object to processing, and to data portability. Here you will find the option to contact us by email or letter. You also have the right to contact the data protection supervisory authority for complaints.
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