The Checkmk Appliance

Monitoring made simple. Avoid spending time on the installation and maintenance of the IT required to operate your monitoring system with the Checkmk Appliance.

Why choose the Checkmk Appliance

Any environment

Operate Checkmk within your existing virtualization platform or in a dedicated appliance

Quick set-up

Get started immediately. Hardware and software come already preconfigured

Low maintenance

Provision of updates and security patches for OS, software, libraries and tools and Checkmk

Built-in HA

High availability for your hardware appliances using built-in active-passive clustering


Virtual Appliance

Checkmk virt1 is a virtual appliance available in formats that can be read by all common virtualization platforms. Checkmk virt1 is delivered fully pre-installed as an image with operating system and is ready to operate. It can be set up using dialogues and can be configured using its own web UI. You do not require any Linux know-how to do this.

A highlight: Its firmware and operating system are identical to those of the hardware appliances and thus 100% compatible. This allows a simple management of all appliance types also in a mixed environment, for example, across multiple sites.

  checkmk virt1
CPUs1 2-16
Number of Hosts2, 4 1,500
Number of Services2, 4 30,000
Firmware-Volume 4.0 GB
Data-Volume3 4.0 - 100.0 GB
Price4 Starting from €360 per year

Physical Checkmk appliance

Physical Appliance

Our physical appliance comes as a ready-to-use device and is operational after only a few minutes. A web UI is available to configure the operating system. The innovative storage concept of the appliance enables a quick hardware replacement. All settings, user data, and installed Checkmk versions are stored in the external storage (RAID 1 or SD card) and can thus be easily transferred from one appliance to another. This enables easy hardware maintenance without the requirement to have a Linux expert on site.

Physical appliance device types

The checkmk rack1 and checkmk rack5 series are designed for use in data centers.

Checkmk rack1
model 2024
Available in Europe
Checkmk rack5
model 2024
Available in Europe
Manufacturer Dell Dell
Chassis 19" rack mountable 19" rack mountable
Number of Hosts2, 4 2,500 12,500
Number of Services2, 4 50,000 500,000
CPU Intel® Xeon® E-2336 @ 2.9 GHz
Cores: 6  | Threads: 12
12M cache, turbo
2x
Intel® Xeon® Silver 4310 @ 2.1 GHz
Cores: 12  | Threads: 24
10.4GT/s, 18M Cache, Turbo
Memory 16 GB UDIMM
3,200 MT/s | DDR4 ECC
128 GB RDIMM
3,200 MT/s | Dual Rank
SSD with Appliance Firmware 1x 240 GB M.2 SSD 1x 240 GB M.2 SSD
SSD's for Checkmk 2x 480 GB SSD's
Hot-Plugable, 6Gbps
configured as Raid 1
2x 1.92 TB SSD's
Hot-Plugable, 6Gbps
configured as Raid 1
Network 4x 1 GbE (Copper) 4x 10 GbE (Copper)
4x 10 GbE (SFP+, including Transceiver SR 850nm Wavelength, 300m Reach)
Management Interface iDrac Enterprise License iDrac Enterprise License
Power Supply Redundant 2x 700W MM HLAC Titanium,
hot-pluggable, internal
Redundant 2x 1.100W MM Titanium,
hot-pluggable, internal
Dimensions (WxDxH) 19" Rack 1U incl. telescopic slides 19" Rack 2U incl. telescopic slides
     
Price4 (EU)5 €5,950 + VAT €15,950 + VAT

Maintenance

You can choose from different maintenance levels of your appliance.

Basic Advanced Premium
Phone
Email
Response Time as soon as possible 2 hours (EU) 2 hours (EU)
Spare Part Pre-exchange6  
Keep your Hard Drive7    
Shipment8 Send in for repair, checking, repair, send back Shipment on next business day, delivery on the following day Till 2 pm
Checkmk rack 1      
Price for 36 months9 (Germany) Included €450 + VAT €750 + VAT
Price for 60 months9 (Germany) Not available €1,075 + VAT €1,700 + VAT
Checkmk rack 5      
Price for 36 months9 (Germany) Included €1,500 + VAT €2,550 + VAT
Price for 60 months9 (Germany) Not Available €3,350 + VAT €5,100 + VAT

You have access to the appliance firmware updates as long as the appliance is under a maintenance contract.


Support

Hardware support

In case of hardware faults, please contact us via email to cma-support@checkmk.com or by phone +49 89 9982 097-20.
 

Software support

In case of software problems, please contact your respective support provider, based on the conditions of your purchased support agreement.


Appliance FAQ

The following platforms are officially supported:

The following platforms are known to work, but are not officially supported:

  • Citrix Xen
  • Microsoft Hyper-V
  • Nutanix AVH

Yes, you can enable access for different users via SSH. You can find more details in the chapter “Remote access via SSH”.

No. For the subscription level, only the number of monitored services is relevant.

The up-to-date documentation can be found on our website in the User Guide. See the Quick start guides for the physical and the virtual appliance.

A cluster of two devices is always an active/passive cluster. The active device is holding all the resources, and the passive device is ready to take over the resources, if the active device fails.

Certain modifications to the used hardware can be possible. For example, memory and storage can usually be extended. For more details, please reach out to a sales representative.

No, this is currently not possible.

Yes. It is possible to configure VLANs using the advanced network configuration.


Notes

1 The maximum CPU count depends on the hardware used and the amount of licensed CPUs on the hypervisor. There is no limit imposed by the appliance.

2 This is only a recommendation. The appliance is not limited in the number of hosts or services which can be monitored. The number of hosts depends on several factors, amongst others the kind of devices monitored, network performance and in case of virt1, the virtualization environment used. In larger environments we suggest using the Checkmk rack1, rack5 or a dedicated server.

3 The data volume of the virtual appliance has been created with a dynamic size of up to 100 GB. This is usually enough for about 30,000 monitored services.

4 The usage of Checkmk Appliances requires a subscription of the Checkmk Monitoring System for at least one year. The services that you monitor with your appliances are charged to your normal subscription. You have access to the appliance firmware updates as long as the appliance is under warranty or maintenance contract.

5 Additional shipping costs apply outside Germany, and prices may vary outside the EU.

6 You will receive the new spare part in advance and only have to return the old, defective hardware to us after the part has been replaced. There is no need to return hard disks as part of the Premium Service Package.

7 In the event of a hard drive failure and any necessary replacement, the hard drive remains in your possession, thus ensuring the security of classified, proprietary and confidential data. This means that replaced hard drives do not leave your facility, and that you can decide the timing and method for the secure disposal of your data, as well as retain full control over the disposal of the hard drives.

8 Shipment times are valid for Germany and begin with the ending of the response time. The service hours are: Mon-Fri, 7am-6pm CET, except for bank holidays. Upon request, we are happy to provide you with potential differences for your preferred location.

9 Upon request, we are happy to provide you with the pricing for your preferred location.