All Things Ops
Ep 02 - Jeremy Proffitt - Why Uptime is not the Be All and End All of Site Reliability Engineering
Uptime is what SRE is all about – or is it?
Jeremy Proffitt, Director DevOps and SRE at Ally Financial, technology craftsman and problem solver, is today’s guest at the All Things Ops podcast, hosted by Elias Voelker.
They talk about:
- Different approaches to thinking about technical debt
- Why 'uptime' may not be the best KPI out there
- How to handle the trade-offs of having multiple observability systems
- How Jeremy successfully uses runbooks with his teams
Jeremy is Director DevOps and SRE at Ally Financial. His role is to ensure that his team gives DevOps services, like CI/CD pipelines and QA testing, as well as the observability that comes with those, to the Customer Communications Unit of Ally. Jeremy started dabbling with computers when he was about 10 or 11. That was also the age when he destroyed one for the first time.
About Ally Financial
Ally Financial is a financial services company powered by a top direct banking franchise and was founded in 1919. Ally's automotive services business offers a full suite of financing products and services. Its Commercial Finance unit provides financing to middle-market companies across a broad range of industries.
About the host
Find Jeremy on LinkedIn - https://www.linkedin.com/in/jeremy-proffitt-11279889 or at firstname.lastname@example.org
Jeremy's company Ally Financial - https://www.ally.com/