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All Things Ops

Ep 06 - Ron Czachara - Challenges and solutions for intelligent incident alerting

Jun 28, 2022

Challenges and solutions for intelligent incident alerting

In this episode of “All Things Ops”, host Elias Voelker talks to Ron Czachara from Derdack about follow-the-sun IT operations, strategies to minimize false alerts to let your on-call engineers sleep, and more. 

What's in it for you:

  1. The four types of false alerts and how to avoid them
  2. Advantages and challenges of follow-the-sun IT operations
  3. How Covid forced On-Call management to modernize
  4. Where dedicated alerting solutions have an edge over email or SMS

About Ron

Ron is one of the founders of Derdack and currently mainly responsible for Business Development and Go-to-Market of Derdack’s emerging SaaS product SIGNL4. With 25+ years of experience in deploying software and cloud solutions for mobile messaging, critical alerting and incident management in various industries and verticals, Ron belongs to the most knowledgeable people in the ICT industry. He studied physics and computer science at the Humboldt University, Berlin.

Find Ron on LinkedIn: 

Find him on Twitter: @roncza

About Derdack

Derdack is an innovation leader in digitization, automation, and mobilization of alert notification and incident response workflows. Derdack’s product, Enterprise Alert®, enables a superfast, reliable and anywhere response to critical incidents. It helps enterprises and global services organizations in over 50 countries and in all verticals to automate and centralize alert notification processes.

About the host

Elias is Director of International and Indirect Business at tribe29. He comes from a strategy consulting background, but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlon.

Get in touch with Elias via LinkedIn or email: elias[dot]voelker[at] 


Music by Ströme, used by permission 

‚Panta Rhei‘ written by Mario Schoenhofer 

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