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All Things Ops

Ep 08 - Sean McDermott - The State of AIOps

Jul 26, 2022

Diving Into AIOps: The State of AIOps Today & Where it's Headed

Everyone's using the term AIOps – nobody really dives into what it means.

Today, Sean McDermott, CEO of Windward Consulting, and Elias talk all things AIOps.

What's in it for you:

  1. How to define AIOps today – and where it's headed
  2. The challenges companies face with AIOps
  3. Best practices for getting started with AIOps
  4. Which industries are at the forefront of operations today


About Sean

Sean is President, CEO and Founder of Windward Consulting, an IT consulting firm specializing in IT operations and AIOps. He's also the host of the AIOps Evolution podcast. As CEO, Sean sets and manages the overall direction of the company, including service offerings, strategic partnerships, and overall company performance. Sean began his career with a government position in telecommunications. Sean designed most of the communications for the bureau, prisons, and attorneys. Sean had his first computer at 18, when in college, where he studied Electrical Engineering. He broke his first one a few years later.

Find Sean on LinkedIn:

Contact Sean via email:

Sean's AIOps podcast:


About Windward

Windward Consulting transforms organizations and creates solutions for clients. The company concentrates on four areas when it comes to operations management and IT service management: They are a lead partner with ServiceNow operations management, SecOps and AIOps. Another field includes monitoring, observability, and the space of data collection and event management.


Founded: 1997


About the host

Elias is Director of International and Indirect Business at tribe29. He comes from a strategy consulting background, but has been an entrepreneur for the better part of the last 10 years. In his spare time, he likes to do triathlon.

Get in touch with Elias via LinkedIn or email: 



Music by Ströme, used by permission 

‚Panta Rhei‘ written by Mario Schoenhofer 

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