Veronika Mayer

Hi Vroni, thanks for taking the time! You joined Checkmk through an internal referral and started in our Sales Support Team.

What made you decide to join Checkmk?

A very good friend of mine, Timi, told me about Checkmk (even though at that time it was tribe29) and convinced me that I should apply… After the application process and the interviews, I felt like it would be a place where I could learn a lot from and with my colleagues, experience new things, and get insights into a completely different industry. So far, I have not been disappointed!

You started our Sales Enablement & Support Team in 2022 with one colleague and grew into the team lead with now 10 colleagues. What experience was that for you?

It was a wild ride and a great experience. I continuously learned so much about myself, my tasks and job as well as my team and how important it is to build and grow your team with people you trust, value, and can count on. All of this could have never been done without the support and engagement of my team.

You experienced a quite big growth of the team and the company as well a cultural shift from a German onsite company to a remote-first, English-speaking company. What has been the most exciting experience for you?

When I started it was the height of COVID and all of us were mostly working in a remote setup. I enjoyed gathering in the office afterwards, but switched to a home-office contract in 2025 when moving out of Munich. I value both - being with colleagues, but also having the opportunity to work from home. As i love speaking English, the overall shift in language and thus having the chance to do so in my daily job and with my team is something I really value.

How does collaboration with other teams work to ensure to meet customer needs and how does it look?

Collaboration requires honest feedback and appreciation for common achievements. I am always trying to establish a culture of open and honest communication as well as a hands-on mentality - supporting my team and colleagues as best as I can, and not hesitating to jump on customer calls myself if necessary.

What makes your team special?

I love that my team is composed of people so different in character, but sharing the same values and motivation. It makes working together and reaching our targets such a valuable experience. We also encourage each other to learn and see different perspectives to solve issues - which is exactly the reason why diverse teams are successful. At the same time, I enjoy being challenged by them at times and being pushed beyond my own ideas.

You became Team Lead of a newly “founded” team for Sales Support. How did you manage this and how are you working together as a team?

I am actually still in the process of managing it ;) - It is and has been a wonderful, challenging and rewarding experience. When our team started, it was just Lisa and me building a lot from scratch (supported by a group of working students). In April 2022, our team grew with Julia and Madlen. Later, Kristina followed, and in summer 2023, Sebastian joined. And now with Irina, Karthik, Kseniia, Zehra, Jasmin, and Chantal, we are complete.

For me, leadership has always been the idea of working together with a diverse team, learning from each other, and enabling everyone in the team to live up to their full potential. I am also very lucky to have a team of smart people from whom I can also learn and who never stop striving, teaching, helping, and improving! I appreciate a working atmosphere that is full of respect, tolerance, and - last but not least - fun.

Do you remember a particularly interesting, exciting or beautiful experience you had at Checkmk? If so, can you tell us about it?

This sounds quite cheesy, but a lot of situations here have been great. I am a pragmatic perfectionist and I love solving tricky problems. For instance, I really enjoyed setting up the new CRM system together with our Ops team and my team, as well as continuously improving it. The brainstorming sessions and finding solutions to challenging issues showed me how great teamwork can be and how rewarding it is to solve challenges.

How do you address individual customer needs and challenges?

I always try to find the issue behind individual customer needs and challenges. It sometimes sounds so obvious, but to find a really good solution, you have to understand the problem first.