Industrial company increases production efficiency with Checkmk
IT team improves work process efficiency
PPM additionally booked a support package for the implementation and maintenance of the monitoring by tribe29. Thanks to the professional support, the implementation of Checkmk went smoothly. Since Polyplast employees received Checkmk training in parallel, they were able to
operate the monitoring themselves right from the start.
Since the collaboration was working well, PPM decided in 2017 to include parts of their production environment into the monitoring, too. The company also extended the monitoring of its IT environment by setting up a second Checkmk instance as a remote site for a distributed monitoring in their factory in Bingen in 2019.
Among other things, PPM monitors PLC systems and uses, for example, the Checkmk special agent for PLCs from Siemens. This is one of the more than 1,900 official Checkmk plug-ins and it enables efficient monitoring of PLCs as well as any connected subsystems.
In addition, IoT devices are also included in the monitoring. In the case of PPM, this involves pressure sensors, temperature sensors or extruders, for example. Depending on the manufacturer, the devices support monitoring via SNMP or Checkmk can access the APIs provided.
The IT team at PPM has made Checkmk a central element of its incident management. By fine-tuning thresholds and alarms, the monitoring reports any problem to various user groups depending on the device type and criticality. It additionally provides a variety of dashboards and permissions for business departments. In this way, mitigation can start as soon as the problem has been detected.
Notifications tailored to the industry
PPM additionally monitors access by service providers to its facilities with Checkmk. The monitoring solution detects when a VPN port is used. Using scripts for the company firewall, PPM logs remote access and can track whether service providers have made any changes to their systems.