Airport Vienna monitors its systems in segmented networks
High demands on the IT infrastructure
Like many airports worldwide, Vienna International Airport faces the daily challenge of ensuring the performance of critical systems in segmented networks. This involves not only systems for flight operations, but also includes access control systems and border protection equipment. In addition there are also the assets used by ground handling services, as well as the IT resources for all of the commercial activities at the airport. In practice, these are systems such as IP cameras, baggage handling systems, turnstiles and much more. The basis for meeting this challenge is an IT monitoring system, which is able to oversee the IT infrastructure in detail and proactively supports the airport’s personnel in eliminating problems. At the same time, the monitoring must be easy to use and extremely reliable. Interruptions to the monitoring could pose a risk to air traffic operations. The IT monitoring solution used previously could not meet the airport’s demanding operational requirements.